What We Do
Modern tech support for small businesses and everyday users; honest work, straightforward pricing, and results that keep everything running smoothly.
Not every business needs a giant tech department; sometimes you just need someone who knows what they’re doing.
Our services include (but are not limited to):
- Computer setup & repair
- Network & Wi‑Fi setup and management
- Business I.T. support
- Software installation & management
- Remote or on‑site support
- Small‑business technology consulting
- Software-as-a-service setup and management (Microsoft 365, Google, etc)
- On-prem & Cloud server setup and management
- Network & server monitoring
- Light software development
Perfect for businesses that want the job done correctly; not overly complicated.
Why Choose Us?
✓ Straightforward Pricing
No bloated invoices. No mystery fees. Just fair hourly work.
Currently $75 an hour with a 15 minute minimum. Subject to change at anytime.
✓ Real Communication
You work directly with the engineer, no ticket system, black holes or corporate mazes.
✓ Small Business Friendly
Perfect for local companies who don’t need a full-scale IT department.
About Us
Founded and operated in Ohio, below average exists to deliver dependable, realistic tech support to people who’d rather spend their time working than troubleshooting.
Whether it’s a failing router, a misbehaving laptop, or a chaotic office network, we’re here to make tech painless.
Service Areas
✓ Site Visits to anywhere in the Firelands area.
✓ Remote support anywhere in the U.S.